Video – On Assembling The ZOO®
The ZOO® is easy to assemble and this video is designed to show you how to do this efficiently and is a supplement to the instructions. From time to time, there may be modification not reflected in this video but will be detailed in the instructions.
CAUTION!
There are small parts used in putting The ZOO® together. Please be sure to supervise small children and keep these parts away from them during the process as they can be a choking hazard.
Be sure to also dispose of the plastic bag containing The ZOO® properly to avoid potential suffocation.
If your ZOO was received after November 22nd 2022 and came in a box 31inches long and pictured —
View the Video on the RIGHT or below on mobile.
If your ZOO came in a long thin box as pictured —
View the video on the Right or Below on mobile.
John Chisholm
Manufacturing.
I invented The ZOO® around 2003 starting out in my workshop at home. In 2017 we started having them produced in China as, quite frankly, the work became too much to handle. My daughter Trish, and I visited the factory to make sure our suppliers were satisfactory. We found a modern factory using sophisticated German machinery manufacturing for export clients in Europe and North America. Much of their material is imported from the USA, Canada and New Zealand. The service we receive has been second to none!
Thank you again for your purchase and trust that you will enjoy The ZOO® John Chisholm
Lifetime Warranty.
Plywood, used to make The ZOO®, was also used to make the famous De Havilland Mosquito fighter bomber flown by the Royal Air Force in WW 2. Over 7,000 were built and it became one of the most successful planes of the war, being able to climb higher and fly faster than even the famed Spitfire.
If attached to the wall as per the instructions, The ZOO® should survive the toughest kid. If anything breaks over time or is is not up to standard when you open the box, please be sure to contact us for a free replacement.
If you experience a problem contact us!
If a part is defective due to something like a split in the plywood or even a cosmetic defect you don’t like, we’ll replace it immediately – no quesions asked. You don’ t have to return The ZOO.
This is all covered by our free lifetime warranty.