We usually ship within two business days via USPS or FedEx Ground.
Watch for FedEx or USPS email for tracking information.
We don’t want to just “sell you” The ZOO, we want you to enjoy it too! If you have any issues such as missing or damaged parts, please contact us for immediate replacements.
Remember The ZOO has a LIFETIME WARRANTY on parts.
For some people this is a breeze! But there are those of us who cannot change the proverbial light bulb. There’s a link in our instructions to an Assembly Video and other useful tips.
You can also call us for help over the ‘phone.
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Thank You!
John Chisholm