Can You Make The ZOO® Larger or Smaller?
Can You Paint The ZOO® White or Another Color?
What Is Your Returns Policy and You Money Back Guarantee?
Please visit our policy page by clicking here.
Can I get Replacement Parts?
Can I Get a Set Of Bars For The Back?
Do You Offer Coupons or Discounts?
We also appreciate customers who request that we donate the $12 to our Endangered Species Fund.
Is The ZOO® Easy to Assemble?
We also have an Assembly Video. If the link to this is not on the instructions there will be a label on the outside of the box with the link. This is only available to customers who have purchased.
You will require an electric drill for attaching The ZOO® to the wall using the hardware supplied by us. This is no more challenging than attaching a picture and The ZOO® itself is assembled using a Phillips Screw Driver.
Do You Sell Wholesale?
The cost of shipping The ZOO® generally makes this financially unattractive to retailers. However, by using our Affiliate Program The ZOO® can make an attractive self financing store fixture. Please see the paragraph on Wholesale at the bottom of our Affiliate Program Information. If you are a regular user of social media you might also find this a useful source of revenue.
Can You Personalize The Header?
Now that we have The ZOO® manufactured for us, we cannot offer this service. However, how you do this is open to your imagination! A lot of customers make it a fun project with their kids by painting or using things like stick on letters from a craft store.
We also enclose a quality aluminum self adhesive Logo that you can stick anywhere you desire. See Below.